FAQ

29 and 30 July 2017


The Open House Melbourne 2017 Printed Program is now available to pre-order exclusively through Readings online.

The program will also be available to purchase in-store at Readings locations in Carlton, Hawthorn, Malvern, St Kilda and the State Library.

For all Printed Program purchase enquiries, please contact readings.com.au


The Open House Melbourne 2017 Printed Program is now available to pre-order exclusively through Readings online.

For all Printed Program purchase enquiries, please contact readings.com.au


No – Open House Melbourne is a free event for all.

Nearly all buildings are free, open access and self-guided. A small number of buildings have pre-booked tours, due to their limited capacity, and will require a small $5 commitment fee to reserve your place.




Bookings can be made via our website - but are not currently open. Please subscribe to our newsletter for all program and booking information.

Online bookings open on Monday 17 July at 8:30am until booked out.

There are no other booking options available so please be prepared. If you need assistance using online systems, please have a family member or friend there with you.  These tours are always in high demand, please check details via our website and sign up to our newsletter before you book, as we don’t want you to be disappointed!



 


Last year we introduced a $5 booking fee to ensure people actually attend their booked sessions. We have experienced a high number of no-shows in the past, meaning many people missed out on seeing these buildings, so we have introduced a small fee to ensure everyone gets a chance to book in on a tour.

The fee is 100% refundable up to 24 hours before the tour if you need to cancel your booking, and can also be transferred to a friend or family member.


No, most of the buildings in the Open House Melbourne program are free and open access.

A small number of buildings will require pre-booking, due to number restrictions, safety requirements etc. Bookings can be made via our website, and will be available once the program is announced.

If the building you wish to visit does not require a booking, then all you need to do is go to the building on the designated date as listed on the website and program. Once there, you may need to queue at the main entry point before entry.


The only way to book a tour for Open House Melbourne is via our website. We do not take bookings over the phone. If you have difficulty using the Internet, we suggest asking a friend or family member to assist you with the booking process.


We love the hundreds of volunteers that volunteer for Open House Melbourne each year - the event simply could not go ahead without the dedication and time put in by them.

Volunteer positions for 2017 are now closed, further information on how to volunteer for 2018 will be released via our website and newsletter in early 2018.


Not all buildings will open every year for Open House Melbourne. In order to keep the program fresh, we like to cycle a variety of buildings through each year and therefore not all buildings can be reopened again.


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